Warranty / Legal
Thank you for your interest in the products of PRO PONG LLC. This Limited Warranty applies to your PRO PONGTM table, and not to accessories or promotional items, purchased from PRO PONG LLC.
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, PRO PONG LLC will repair or replace, at its option and at no charge, products or parts of your PRO PONGTM table that prove defective because of improper material or workmanship, and under normal use.
What will we do to correct problems?
PRO PONG LLC will provide, at no charge, new or refurbished replacement parts, sufficient for the repair your PRO PONGTM table. PRO PONG LLC may require that defective parts be returned to PRO PONG LLC for inspection before providing any replacement parts.
How long does the coverage last?
The Warranty Period for your PRO PONGTM table purchased from PRO PONG LLC, or an authorized reseller of PRO PONG LLC’s products, is one year from the date of purchase. A replacement unit or part assumes the remaining warranty for the original purchase of the PRO PONGTM table or 90 days from the date of replacement or repair, whichever is longer.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
- conditions, malfunctions or damage not resulting from defects in material or workmanship.
- any damage to the finish of the PRO PONG LLC product caused by cleaners, chemicals or abrasives.
EXCEPT AS SPECIFIED IN THIS WARRANTY SECTION, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY QUALITY, NON-INTERFERENCE, ACCURACY OF INFORMATIONAL CONTENT, OR ARISING FROM A COURSE OF DEALING, LAW, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED BY PRO PONG LLC, ITS SUPPLIERS AND LICENSEES. TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, THE ABOVE LIMITATION MAY NOT APPLY. THESE WARRANTIES GIVE CUSTOMER SPECIFIC LEGAL RIGHTS, AND CUSTOMER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. This disclaimer and exclusion shall apply even if the express warranty set forth above fails of its essential purpose. If any provision of this disclaimer is, or is found to be, unenforceable under applicable law, the enforceability of the other provisions of this disclaimer will not be affected.
LIMITED WARRANTY RETURNS
To obtain warranty service, you must first contact us at firstname.lastname@example.org to determine the problem and the most appropriate solution for you.
Before returning any PRO PONG LLC product because of a problem, we prefer that you contact us to resolve the issue first. We likely have a solution for any issues.
Because of the bulk and weight of your PRO PONGTM table, the buyer must take care to properly package the product to ensure protection from any additional damage before shipping it back to PRO PONG LLC.
The buyer must pay for the shipping to return any PRO PONG LLC product to us. Please contact us at email@example.com and we will email you shipping instructions and an RMA email that you must include with the return.
WHEN USING PRO PONG LLC PRODUCTS:
1) NEVER use the product for purposes other than intended by PRO PONG LLC.
2) NEVER allow anyone to sit, stand, jump, dance, or lay upon a PRO PONG LLC product.
3) NEVER use a PRO PONG LLC product to store or support heavy loads.
4) ALWAYS make certain that the PRO PONG LLC product is properly and securely assembled prior to any use.
5) ALWAYS keep young children away from the undersides and corners of your PRO PONGTM table; and, supervise young children to prevent them from ingesting any small parts, such as supplied fasteners, balls or magnets. PRO PONG LLC products are not intended for use by children under the age of six.
Limitations of liability
PRO PONG LLC will not be liable for any damage occurring to surrounding property while using your PRO PONGTM table.
In no event shall PRO PONG LLC be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.
PRO PONG LLC will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with any of its products and/or by viewing or activating any links on any PRO PONG LLC website, including, but not limited to:
- [to the extent that the website is provided free-of-charge, for any direct loss;]
- for any indirect, special or consequential loss; or
- for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if PRO PONG LLC has been expressly advised of the potential loss.
By viewing or using any PRO PONG LLC website or website page, you agree and accept that, as a limited liability entity, PRO PONG LLC has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against PRO PONG LLC officers or employees in respect of any losses you suffer in connection with any PRO PONG LLC product or the PRO PONG LLC website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect PRO PONG LLC officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as PRO PONG LLC.
If any provision of this disclaimer is, or is found to be, unenforceable under applicable law, the enforceability of the other provisions of this disclaimer will not be affected.